The Moray Citizens’ Panel is one of the ways that the Moray Community Planning Partnership listened to the views of local residents to help make decisions on how best to improve services and policies. The panel was open to anyone living in Moray and had around 1,000 members from across the area and from all parts of the community.
Members received occasional survey questionnaires about local services and other important issues – recent surveys have covered community safety, roads maintenance, affordable housing and council budget setting. Panel members are also invited to take part in consultation events or discussion groups.
The panel was managed by Craigforth on behalf of the Community Planning Partnership: this includes the Moray Council, NHS Grampian, tsiMORAY, Skills Development Scotland, Highlands & Islands Enterprise, Police Scotland, Scottish Fire and Rescue Service, Moray College UHI, and HITRANS.
Details of the surveys which have been carried out are detailed below:
Community Justice Survey - March 2017
Customer Satisfaction and Budget Consultation Survey - October 2016
Environmental Services: Direct Services Consultation - February 2016
You Said, We Listened
The Citizens' Panel was originally planned to have a membership of 850, but the recruitment campaign established a panel of over 1,000 – this reflects the enthusiasm of Moray residents in participating in consultation about the Moray area.
The Panel allowed consultation on a scale never previously attempted – providing valuable public perceptions and opinions about a wide range of services delivered across Moray. The surveys undertaken have had excellent response rates and the results confirm excellent potential of the Panel both to influence decision-making within the partnership and to improve service delivery.